About Us

WHO WE ARE

At Craft Express, we're dedicated to providing our Makers with an unforgettable and fulfilling experience. We firmly believe in the transformative power of creativity, and we're here to help you unleash your full potential.
We have everything you need to craft your own unique masterpiece, and our team is always on hand to offer guidance and support. Whether you're a seasoned pro or just starting out, we're confident that you'll find everything you need to bring your ideas to life.
Our mission is to empower Makers like you to explore their creativity and push the boundaries of what's possible. We're passionate about what we do, and we're committed to providing you with the tools, resources, and inspiration you need to succeed.
So let your imagination run wild. We can't wait to see what you'll create with Craft Express.

MEET THE TEAM 

                          

  Vik Patel, Founder        Leia Patel, CMO    Meghan, Social Media

 

CONTACT US

620 Dobbin Road, Suite 103,  Charleston, SC 29414

support@craftexpress.com

 

Returns and Refunds Policy

  • Craft Express, LLC does not issue refunds for digital products once the order is confirmed and processed. 

  • You must contact info@craftexpress within five days of receipt of your order

  • No returns will be accepted after 15 days of receipt of the order

  • Any returns must be in sealable condition and in original, unopened packaging

  • Return shipping is the customers responsibility, unless you have a received damaged or wrong product

  • Should you receive a damaged product, please contact customer service at info@craftexpress.com

  • You will need an RMA number before returning any products. Returns without an RMA will not be accepted. Please contact us to request an RMA. After you receive an RMA, your returns must be received within 14 days. 

  • All equipment purchased will require a copy of the original invoice to process any warranty claims. 

Please contact us for assistance if you experience any issues receiving or accessing our products (error, malfunctioning, double delivery, etc.). All queries should be made without delay to our customer service: support@craftexpress.com   

Shipping Policy

  • Please allow 7-12 days for delivery
  • Craft Express does not ship to U.S. Territories (Puerto Rico, U.S. Virgin Islands, Guam, Saipan, Midway Islands, American Samoa, and Federated States of Micronesia)
  • Some items may not be available for purchase in some countries

       

 

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