VersiFlex isn’t a completely new idea, but it is a new way of applying designs to fabrics that weren’t easy to decorate before. Traditional sublimation works well on polyester, but couldn’t handle cotton T-shirts or canvas tote bags. VersiFlex uses special inks and paper that let you print on cotton with a Sawgrass printer and a heat press. So while the tools are familiar, the way you can use them is expanded and updated.

No. The VersiFlex ink set paired with VersiFlex Light transfer paper and Truepix sublimation paper does not allow for the transfer of white, so we recommend sticking to light, bright and white products. To print on dark colored tees or products, you can use VersiFlex inks with heat transfer vinyl.

Yes, VersiFlex can transfer onto colored materials. However, because the system does not print with white ink, material color matters. For best results, we recommend using light or bright colored fabrics rather than dark or bold colors.

Final results can vary based on the material type, surface finish, and preparation. Testing on a sample piece is always recommended before full production, especially when working with natural materials, where texture, porosity, and color can affect how the design appears.

No. Existing Sawgrass printers that have been used with SubliJet UHD, ChromaBlast, or EasySubli inks are not compatible with the VersiFlex ink set.

VersiFlex uses a specialized ink formulation, and it’s not possible to fully flush one ink type before introducing another. Mixing ink types can lead to inconsistent results and may affect print quality. For best performance and reliability, VersiFlex systems are designed to run exclusively with genuine Sawgrass inks.

No. Sawgrass printers are designed to work exclusively with genuine Sawgrass inks. Using Sawgrass inks helps ensure consistent print quality, reliable performance, and long-term durability of the printer.

Sawgrass inks are formulated to flow smoothly through the print head, reducing the risk of clogs and maintenance issues. They are also produced using strict quality controls to protect the printer from environmental and material-related damage. Using non-Sawgrass inks may void the printer warranty and can negatively impact performance.

Yes. VersiFlex uses specific papers based on the type of material you’re decorating.

For light-colored natural fabrics and uncoated products, VersiFlex inks are used with VersiFlex Light Transfer Paper. For traditional hard and soft sublimation blanks, VersiFlex inks work with Sawgrass TruePix Sublimation Transfer Paper. For other applications, VersiFlex inks are formulated to work with sublimation vinyl, allowing you to apply durable, vibrant designs to a wide range of surfaces.

Using the correct paper ensures consistent results and the best possible output for each application.

VersiFlex is tested to maintain image quality for up to 30 washes. Wash fastness testing was performed following ISO standards using a normal wash cycle and medium heat drying.

For best results and extended durability, we recommend washing finished products in cold water and air drying whenever possible.

Yes. VersiFlex inks can be used with Sawgrass TruePix Sublimation Paper and the appropriate Sawgrass color profiles to print on traditional hard and soft sublimation blanks. When used correctly, there is no significant color difference compared to SubliJet UHD inks.

VersiFlex works best with a heat press that allows you to manually adjust pressure. Different materials and fabric thicknesses require different pressure levels, and having manual control helps ensure consistent, high-quality transfers.

A clamshell or swing-away heat press can both work well, as long as the press provides even heat and pressure across the entire surface. Consistent temperature control is also important to achieve reliable results. For best performance, always follow the recommended time, temperature, and pressure guidelines for each application. Craft Express Heat Presses

Warranty coverage depends on the printer model and purchase date.

For SG500 and SG1000 printers purchased on or after October 1, 2025, the warranty is 3 years or 100,000 prints, starting from the date of purchase.

SG500 and SG1000 printers purchased before that date are covered by a 2-year warranty from the date of purchase.

For the Sawgrass VJ-628, the warranty period is 1 year from the date of purchase.

All Sawgrass printer warranties apply only to the original purchaser. Full warranty terms and details are available on the Sawgrass website.

VersiFlex is Sawgrass's proprietary ink system that lets you print on cotton, cotton blends, canvas, wood, and more, not just polyester. Traditional sublimation requires a polyester coating or polyester fabric. VersiFlex removes that restriction entirely, opening up a much larger product catalog.

SubliJet is Sawgrass's traditional sublimation ink system, the gold standard for polyester fabrics and polymer-coated hard goods. It is the proven, high-margin choice for mugs, tumblers, sportswear, phone cases, and coated panels.

SubliJet requires either 100% polyester fabric or items with a polymer coating - mugs, tumblers, keychains, mouse pads, phone cases, coasters, and similar hard goods. The ink bonds directly into the material's fibers or coating, producing vibrant, permanent color.

SubliJet produces exceptional color vibrancy and sharpness, particularly on white or light-colored polyester and coated surfaces. Because the ink becomes part of the material (rather than sitting on top), prints are wash-fast, scratch-resistant, and fade-resistant.

No - that is one of its biggest advantages for sportswear and athletic apparel. The ink bonds into the fibers, so there is no raised texture, no cracking, and no peeling. The fabric breathes naturally.

Print, press, peel. You print your design onto sublimation transfer paper, heat press it onto the blank at the correct temperature and time, then peel the paper. It is fast, clean, and consistent.

Yes. The SG500 suits lower-volume production and smaller workspaces. The SG1000 is built for higher output and larger format prints, ideal for businesses fulfilling volume orders.

It means Craft Express has been vetted, authorized, and endorsed directly by Sawgrass to sell their systems. Sawgrass does not give this designation to just anyone, Preferred Dealers meet standards for customer support, product knowledge, and after-sale service that generic retailers simply do not.

You can, but you would be giving up significant advantages. When you buy from a Preferred Dealer like Craft Express, you get free shipping, our Lowest Price Guarantee, lifetime support, and a direct relationship with a team that knows this equipment inside and out. Amazon sellers offer none of that.

If you find a lower price on the same Sawgrass system from another authorized source, we will match it. You should never pay more buying from us than anywhere else.

It means you can contact us after your purchase, not just during a warranty window. Whether you have a setup question six months in or a print quality issue two years later, our team is here. This is not something you get from a big-box retailer or a marketplace seller.

Yes. Sawgrass systems purchased through Craft Express come with a 3-Year / 100,000 Print Warranty, one of the strongest warranties in the industry. This covers defects and ensures your investment is protected for the long term.

Yes. We offer Pay Over Time through Affirm, with rates starting at 0% APR for qualified buyers. You can start your business or expand your setup without paying everything upfront.

That is exactly what we are here for. You can book a free live demo with the Sawgrass Education Team and then follow up directly with Craft Express to confirm the right system for your goals, get your sample kit, and finalize your order, fully guided, no pressure.